Lapland Hotels brings a new meeting concept to Haikko - catering services were the first to be updated

The renewal of Hotel Haikko Manor & Spa continued during the autumn. In the spring, the restaurant offering and food philosophy of the manor environment were updated, and in the early autumn, Lapland Hotels’ uniform meeting concepts were introduced to offer meeting customers an even higher-quality service package. At Haikko, meeting guests can also enjoy a wide range of activities and disconnect from everyday life for a moment.

Meeting guests have noticed changes in the services of Hotel Haikko Manor & Spa since early autumn. Lapland Hotels renewed its meeting concept to be consistent across all its units in autumn 2023. Now also in the hotel chain's newest entrant, Hotel Haikko Manor & Spa, food products according to the concept and a higher quality service package have been introduced. Lapland Hotels acquired Haikko at the end of 2023.

– Haikko’s services will be harmonised to match the quality of Lapland Hotels’ concept. In the early summer, the catering options were renewed, followed now by meeting services. In the future, we will be able to offer meeting services at Lapland Hotels Arena in Tampere as well as Haikko, for example – of course, the different environments make all our properties unique places. At Haikko, we naturally emphasise the manor-like environment and locality, which is reflected in the use of local ingredients," says Leena Turunen, Area General Manager at Lapland Hotels.

The food product for Haikko’s meeting guests has already undergone a major change with the renewal of the meeting lunch.

– In the future, the meeting lunch will be served at a buffet table, which includes a high-quality and versatile salad table as well as several warm main course options and a small sweet dessert. We have sought local flavours and small home-made treats for morning and afternoon coffees, with health and versatility highlighted. After just the first few weeks, our new meeting services have received a lot of praise from our customers," says General Manager Marja-Liisa Karhu.

Meeting rooms accommodate up to 400 people

The reforms of Haikko’s meeting services will continue during the rest of the year, and particular attention will be paid to the service path: how meeting guests are received, for example, and the technical skills of the personnel. Smooth service ensures that the customer does not have to worry about anything on the day of the meeting, with everything planned in advance. Haikko can host large meetings of up to 400 people. There are approximately 20 different meeting rooms, from a festive mansion to beach saunas.

The fantastic environment of Haikko Manor allows meeting customers to come there not only to work, but also to take a break from their everyday lives and stay overnight. The manor is surrounded by 14 hectares of nature, which offers a great setting for sports and various outdoor activities, for example.

– Conference days in Haikko can be accompanied by a wide range of different programmes, such as boating, padel, disc golf, cycling, yoga or relaxation in the spa and various treatment centre services. The history of the site and the manor environment is particularly fascinating, and we are happy to tell these stories to our customers. The cooking school and wine tasting are also our guests’ long-term favourites," Karhu says.

For the summer, Lapland Hotels updated Haikko's culinary options – the menus of the manor breakfast and the restaurants. The selection of the Spa Café will be renewed during the autumn. The reform of the food product was carried out with respect for history. The table settings have the ambiance of an old manor and, among other things, the old table silverware has been brought back to use.

– The aim of the reforms is to further highlight Haikko’s fantastic and very special opportunities. Haikko will continue to retain its distinctive look and the spirit of the old manor environment," says Turunen.

Images: https://lapland.emmi.fi/l/dMrtDdG8bMK6  

Image rights: Lapland Hotels & Safaris

Media contact:

Leena Turunen
Area General Manager
Lapland Hotels
tel. +358 44 545 0545
leena.turunen@laplandhotels.com

Marja-Liisa Karhu
General Manager
Hotel Haikko Manor & Spa 
tel. +358 50 388 3348
marja-liisa.karhu@haikko.fi

Lapland Hotels & Safaris tourism services offers Nordic experiences for all the senses. It consists of Finland’s largest private hotel chain Lapland Hotels, the Nordic countries' largest event service company Lapland Safaris and Lapland Ski Resorts. The Group has approximately 1,950 employees.

Lapland Hotels has 20 hotels, more than 2,600 rooms and apartments, as well as over 11,000 restaurant seats all over Finland: in Ylläs, Levi, Saariselkä, Rovaniemi, Olos, Luosto, Kilpisjärvi, Pallas and Hetta, Helsinki, Tampere, Oulu, Kuopio and Haikko Manor & Spa in Porvoo.

Lapland Safaris offers unique outdoor activities in five destinations in Lapland: Rovaniemi, Ylläs, Saariselkä, Levi and Luosto.

Lapland Ski Resorts comprises five ski centres located in Ylläs, Luosto, Olos, Pallas and Rovaniemi.

www.laplandhotels.com, www.laplandsafaris.com, www.haikko.fi